FREQUENTLY ASKED QUESTIONS
We ship worldwide, and shipping takes 10–15 days. You’ll get an order confirmation email as soon as your order is placed.
Yes, we ship worldwide. Any import duties, taxes or customs fees charged by your country are paid by the customer.
Premade items are already made. Preorder items aren’t in stock yet and ship once they’re ready. You can cancel a preorder for a full refund any time before it ships. Email us for the current timing on any preorder.
Pants come in sizes 28 to 38, and shirts and jackets in XS to XXL. If you’re between sizes or unsure, email us before you order and we’ll help.
Email support@thehiddenrivet.net within 14 days of delivery with your order number. Items must be unworn and unwashed with tags attached. Full details are in our Refund and Returns Policy.
Your order confirmation email is your receipt. If you created an account, your orders are also listed under My account.
CONTACT US
Email us at support@thehiddenrivet.net or send a message with the form below.